Monthly Archives: November 2011

I spoke to a doctor friend the other day who was understandably upset when she told me about a patient of hers who died because she didn’t have insurance and didn’t want to go to the ER because of lack … Continue reading →

Poor communication between staff and patients and between staff members can make a good doctor look bad. Patients can become upset and feel like they are not important; that their health is not important to the doctor even if the … Continue reading →