Transparency in Medical Billing

Transparency ( behavior) From Wikipedia, the free encyclopedia:

Transparency, as used in the humanities and in a social context more generally, implies  openness, communication, and accountability. It is a metaphorical extension of the meaning a “transparent” object is one that can be seen through. Transparent procedures include open meetings, financial disclosure statements, freedom of information legislation, budgetary reviews, audits, etc.

The importance of transparency in medical billing cannot be stressed enough. We often see the sad fact of thievery in the workplace.  Embezzlement, unfortunately, is a fact and happens more often than you think.  Understandably, most providers don’t like to speak about this because of obvious reasons, one of which could be embarrassment of being “taken” by a trusted employee.

This brings me to the topic of transparency and why I love SaaS or Cloud Computing Practice Management Systems.  This type of Software not only gives the providers and practices the ability to look at their accounts anytime 24/7 but also gives them peace of mind that the billing company is doing their job and is accountable for their work.   If your billing company is not open about their billing policies,  if you are not able to review reports when you have time, be it 3 am on a Sunday or during regular working hours, possibly you need a company that practices transparency with a SaaS  Practice Management Program.


About Dorothy Trottier

For over 13 years I have owned a billing service providing reimbursement and information management designed to maximize the performance of physician based practices. I have over 20 years of insurance billing and medical office administrative experience.
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